Client Services Director - Property & Casualty (Chicago/Schaumburg, IL)

Position: Client Services Director - Property & Casualty (Chicago/Schaumburg, IL)

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Departments: Property & Casualty

Locations: Chicago

The Client Services Director (CSD) is the compass providing direction to a service team in the delivery our client service platform. He or she helps team members navigate through situations to find the best solutions and create measurable value for our clients in a creative and efficient manner. Working directly with the team’s Practice Leader, the CSD assists in setting team goals related to sales and growth strategy, service platform execution, innovations and services, and continual process improvement. The CSD energetically spearheads and supports various annual projects and initiatives set forward to improve agency operations or service platforms. He or she serves as an active member of our key manager group and sets an example for others by living and breathing all aspects of Assurance’s DNA, Best & Brightest and long term vision.

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