Client Service Representative -Surety (Chicago/Schaumburg, IL)

Position: Client Service Representative -Surety (Chicago/Schaumburg, IL)

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Departments: Property & Casualty

Locations: Chicago

The Client Service Representative is a team oriented person with a passion for delivering exceptional customer service on a daily basis. He or she performs transactions and tasks essential to managing efficient insurance, benefit and/or risk management programs. The Senior Client Service Representative executes policy and plan changes, provides evidence of insurance and helps to create proposals that exhibit complex programs in more easily understood and comparative formats. He or she assists in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal. The Senior Client Service Representative works alongside the full account servicing team to answer questions, access and deploy resources, place coverage and negotiate terms and conditions on behalf of clients.

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