Do The Worksite Safety Dance
Staffing Client Selection and Worksite Safety
They say ‘choose wisely’ when it comes to decision-making. This is especially true when your staffing company is seeking new clients.
You want the right clients who invest in safety and have a sound loss history. Too often though staffing companies partner with clients that lack this type of focus. Whether they’re simply using the lowest bidder or don’t have proper employee safeguards in place, it’s not an ideal partnership.
What can you do to minimize risk? Take notes from the most profitable staffing companies. These businesses have a rigorous client selection program and set steps to terminate clients that do not maintain proper worksite safety. Below are a few tips to get started.
8 Client Selection Tips:
1. Enforce required client selection protocols.
- Pre-inspect the location prior to any industrial placements. While there, look for proper guarding of any industrial machines and a thoroughly clean worksite.
2. Ensure clients are financially sound and safety conscious.
- During harder financial times, some client companies cut corners when it comes to risk management, as safety trainings and procedures can be costly and time consuming.
- A financial review can be as simple as a D&B report to see if the client is able to pay its bills on a timely basis.
3. Understand the client’s loss history.
- Review the client’s OSHA logs. If completed properly, the OSHA logs will require all employees at that location to be included. This will show the client’s employees as well as any previous staffing company’s employee injuries.
4. Get access to a client's Experience Modification Rate.
- Look closely and be cautious of those with over a 1.25 mod.
5. Know the codes/job that need to be billed and the risks attributed to it.
- Based on the job at-hand, certain exposures often exist. By knowing the risks, you can be more thorough during the client selection and review process.
6. Confirm with your employees they’re performing the work they were hired to do.
- Inform employees that it’s okay to report a client pressuring them to do work they weren’t hired to do. Employees fear losing their job for reporting this information, so this needs to be communicated clearly by you as the employer.
7. Confirm employees are avoiding exposures that may cause the greatest workplace injuries.
- This includes working on heights over six feet, over-the-road driving, cleaning machinery without proper lockout/tagout procedures and poor housekeeping.
8. Implement a written program for terminating clients that you can communicate with your internal staff and sales team.
- Remove on-site employees immediately from harm’s way even if clients ask for exceptions or extra consideration.
For more information on client selection, watch this Assurance University Replay.
- OSHA's Temporary Worker Initiative & Client Selection
- The OSHA Temporary Worker Q&A You Might Have Missed
- Fact Checking & Low Workers' Compensation Rates
- Four Topics for Your Host Client Safety Agreement
- Safety E-Book
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