Employee Turnover Comes at a High Price
Retaining and keeping good employees starts with offering your staff the tools and resources to make their jobs easier. An aging population of Baby Boomers is driving the increased demand for in-home healthcare services, which is putting a greater strain on the talent pipeline in the nursing profession.
Here are a couple statistics to help put things in perspective:
- Home care employment has recently been projected to increase to 3.25 million by 2022, which represents roughly 5 million new jobs.
- There are approximately 75 million Baby Boomers that are driving the increased demand for health care services.
Turnover carries both indirect and direct costs which include off-boarding administration, recruitment and replacement hiring activities as well as fill-in staffing just to name a few. The less obvious may be the negative impacts on staff morale, performance and productivity, which can lead to diminished quality of patient care.
Despite all the positives of home care employment, one of the top complaints is the burden of paperwork and record keeping. There are several software solutions exclusively set-up for home health care that streamline processes for caregivers leading to nurses working smarter and happier. In turn, this will promote greater patient interaction and, more importantly, increase retention of your employees.
Another key to retention is providing quality management and supervision. Start by providing clear expectations of the caregiver role. Also, offer career advancement opportunities such as continuing education and board-certification training.
There’s no question that recruiting and retention challenges can be a significant obstacle for growth. Those employers with the most engaged and satisfied workforce often offer special incentives to their employees. In FORTUNE'S Great Place to Work list that's specific to healthcare employers, perks include everything from discounted fitness/gym memberships to concierge services that accommodate personal errands. Finding a perk for employees in the home care setting could be a significant differentiator for your organization.
When caregivers have the best tools to efficiently do their jobs and be more effective, it'll result in better care for the patients and growth for your organization.
For more information on minimizing risk for your senior living community, chat with a member of the ‘A’ Team.
- Senior Living: Reducing Employee Turnover Video
- Marty Butler Explains Solutions to Employee Turnover in McKnight’s Senior Living
- Customer Service: The #1 Priority for Assisted Living
- Customer Service Excellence Includes Employees
ABOUT THE AUTHOR