Finding Success During COVID-19
COVID-19 has brought with it plenty of uncertainty and hardship for many people. We decided to take a different approach by bringing a bit of positivity during this otherwise unsettling time.
Aaron Stone, COO of APR Consulting, Inc., has shared some observations and insights to find success during these very extraordinary and unprecedented times.
Connect with Internal APR Team – Support from Management
Now is the time to enhance contact with your internal teams, considering the WFH (work from home) environment. Continued accountability, providing updates as often and consistently as possible is keeping them engaged, and ensuring management’s continued engagement is delivered in a supportive manner.
One example: Our departments are having “huddles” twice daily (e.g. morning and afternoon). Those discussions on “production” are followed by more lighthearted conversations allowing the team members to share stories, updates and keep each other engaged.
An example of one of the more light-hearted moments, we all shared new things we’re doing at home learning that people took up new hobbies – such as playing the guitar, writing a book, painting, etc.
Connect with Others Outside of APR
Outside of connecting with our internal team members – we also encourage our teammates to get on the phone connecting with vendors and suppliers, business partners, clients and candidates. With most of them working remotely as well, and in some cases without any human interaction, having a chat on the phone may be good for our teammates and people on the other end – for several reasons.
Training and Self-Growth
We’re encouraging our teammates to invest in self-training, perhaps enhancing future job performance and knowledge, or by simply focusing on personal traits and goals.
We’re encouraging our teammates to take up a new hobby or to exercise, especially as an outlet to relieve stress.
Connect with External APR Team members
Candidates & Workers
Staying engaged with candidates, communicating with them, supporting them, being available to answer questions and provide support; even more than in ‘normal’ times. In these uncertain times, the candidates seeking work – as well as our active candidates and workers - need to feel we are doing everything possible to support their needs.
Staying close with your clients, even when things are slow, to remain ready as other opportunities may flare up. We’ve seen this and picked up new opportunities with clients that have slowed in certain areas allowing us to pivot supporting different needs. By design (and with a little luck) we are positioned in a few, select industries that continue to hire. This is resulting in new opportunities – which we have the culture, team and ability to shift quickly delivering on those needs. Firms who emerge from this event stronger, like APR, will need to be nimble and flexible allowing for the ebb and flow of their clients’ ever-changing needs.
Mission and Greater Good
Finally, reflecting and looking back on what we are doing, I came to realize that we are really performing essential work keeping our economy moving forward. Moreover, we are helping people during these very tough times by helping them to find jobs. APR is actively involved in helping clients manage, respond, and deal with this virus outbreak. All of us can, and should, be VERY PROUD of our direct impact on the U.S. economy and the virus situation.
During times like these, it’s important to stay positive but also aware of the situation. This can be best implemented by continually monitoring the situation.
The Center of Disease Control and Prevention (CDC) is constantly updating its recommendations and guidelines regarding the pandemic. Here at Assurance, we’ve also created a Coronavirus Resources page providing regularly updated insight and material to help oversee your business and manage employees during this time.
For any additional questions or tips, be sure to reach out to a member of the ‘A’ Team today.
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