Increasing Employee Engagement through Telemedicine
Telemedicine is an alternative way to get necessary medical care, save time and money. When an employer has an effective telemedicine program in place, not only do the employees benefit from the convenience of being able to consult with a doctor at their home or office, but the employer benefits from the lower claim costs of using this benefit. Some statistics show that by the end of 2017, 70% of large employers will offer a telemedicine benefit.
Many of us lead very fast-paced lives and it’s often burdensome to go see the doctor for something minor. An easy to use telemedicine provider can eliminate that doctor’s visit and get employees the information or prescription needed without having to take time off.
One issue with telemedicine is oftentimes the low utilization rate. Therefore, when choosing a telemedicine provider, you want to work with a company that drives utilization. Utilization rate is the number one factor driving savings to your company. To achieve a reasonable return on the investment of this program, your employees need to use the benefit. If your telemedicine program isn’t getting better than a 30% utilization rate, it'll struggle to produce the return on investment. It’s also been shown that with higher utilization, you’ll have a more engaged employee base that feels cared for leading to higher satisfaction levels and company morale.
There are many telemedicine vendors to choose from with some achieving industry-leading utilization rates of over 40%, while some embedded telemedicine programs in major medical policies have a utilization of only 1%. Choose a telemedicine company that makes it as easy as possible for the employee to use the benefit. The easier it is, the more likely your employees are to give the benefit a try.
If possible, keep copays to a minimum and work with a vendor that doesn’t require a lot of pre-registering or other barriers. It’s also important to ensure the benefit is communicated effectively to your employees so they’re aware it’s available and how and when is the appropriate time to use it. Overall, telemedicine can be a fantastic benefit when employees are engaged in it and the utilization is high. If you think this tool may work for your company, contact a member of the ‘A’ Team today.
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