Now It's Personal: How to Personalize Employee Recognition
About a year ago we eliminated Annual Performance Reviews in favor of a process encouraging alignment, SMART goals and continuous feedback. The best thing about the new process is its uniqueness to each employee. The new process uncovers specifics about how each employee prefers to receive feedback, recognition and appreciation.
Within a few months we learned that 75% of employees prefer non-monetary forms of appreciation, but our deepest insight was (literally) much more personal. Personalization enhances the employee experience and without it, appreciation and recognition are not as meaningful.
The good news:
Making feedback personal and enhancing the employee experience to drive engagement and retention requires very little effort. Here are three easy steps to get you started:
1. Ask employees about their preferences: Discover how they want to be recognized when they do something awesome. The more you know about your employees, the easier personalization is!
2. When appreciating someone, be specific by naming accomplishments: Tell them exactly what you’re proud of. The more specific the better. “Thank you for your contribution to this report” is vastly inferior to, “Thank you for swooping in at the last minute to edit this report under immense deadline pressure.”
3. Be creative and have fun with it: If you know personal things about the employee, add it to the way you appreciate. If they get a caramel macchiato every day from Starbucks, surprise them with one. If they like Star Wars, give them an Yoda coffee mug.
It doesn’t take much time, effort or money to personalize appreciation, but the improvements in engagement and retention could be significant.
Looking to make your feedback a little more personal? Talk to the 'A' Team!