The Secret to Engagement: One-on-One Meetings
Engaged Employees are Profitable Employees
Keeping employees engaged in your business makes great business sense. There are many studies nowadays that purport to give the financial impact to an organization of engaged employees. Most studies claim engaged employees are anywhere from 20 to 50 percent more productive than non-engaged employees. Obviously, the more engaged employees, the better.
The term engagement is somewhat nebulous. There’s no easy indication to tell when an employee is completely engaged. Outwardly happy employees aren’t necessarily engaged just as outwardly stoic employees non-engaged. It’s a subjective measurement about your company in the eyes of a particular employee at a given time. Getting employees engaged has a lot to do with culture. Does the sum total of your company’s rituals, processes, recognition, benefits, etc. create the kind of great culture which drives engagement? This is the big, overarching question.
At Assurance, we’ve found there is one process that probably has the highest return with our employees. It’s a simple ideology that has brought tremendous benefit: regular one-to-one meetings.
Every employee at Assurance has a one hour, one-to-one meeting with their direct leader a minimum of once per month. In this way, we can ensure every employee is given time to them by their leader. We’ve created standardized agendas for these meetings that require a manager work through certain items we’ve found are most beneficial to our employees. Here’s a general, bullet point list of the items we review:
- Outstanding work items and key performance indicators
- Personal development program and progress to date
- Progress on yearly goals
- Any company resources needed to help achieve goals
- Any other personal or business items
- Takeaways from the meeting
These one-to-one meetings have allowed our leaders to have consistent and meaningful discussions with their employees. With this approach, we believe our employees know how they’re doing, how they need to improve, how they can advance their career and where to go for help. Additionally, these meetings create open and honest communication between the employee and their leader.
I hope these tips help you create a better company culture, and also help your employees become more engaged. Remember, engaged employees are profitable employees. Need convincing? Check out our webinar recording: An Engaged Workforce Makes Cents.
- Best Place to Work Downloadable Guide
- An Engaged Workforce Makes Cents Webinar Replay
- Organization: A Key to Leadership Success
- 5 Questions to Ask Your Employees
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