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Minimize Risk with Vehicle Safety Tips
Vehicle safety is an important element of risk control for all senior living facilities. Many facilities own or lease vehicles that are used for resident transport, and or have employees use their …
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5 Tips for Avoiding Lawsuits
It should come as no surprise that in today's litigious society, nursing and assisted living facilities are prime targets for untimely and unfortunate lawsuits. These lawsuits can be costly – even …
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Customer Service: The #1 Priority for Assisted Living
Exceptional customer service is fundamental for the success of any business – including the assisted living industry. In healthcare, we’re in the relationship business and the product we’re selling …
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Don't Let Frozen Pipes Dampen Your Bottom Line
It’s that time of year again. The time when frost covers your windshield. The time when the nip in the air can turn into a -20 degree wind chill. And the time when pipes freeze, break, and send …
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IL Nursing Homes - Get Ready for the Spotlight
Let’s imagine that every move your nurses and CNAs make is captured on video. Not just wheeling residents down the halls and in the dining room, but personal care and hygiene, bathing and everything …
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Reinvigorating Alzheimer's Patients with Music
Music can be powerful and listening to it can have a profound effect on the human brain. Studies have shown music may reduce agitation and improve behavioral issues that are common in the middle- …
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The Lowdown on EPL Insurance for Senior Living Communities
What’s EPLI – or employment practices liability insurance? An EPLI policy offers insurance protection against employment practices claims and lawsuits that are brought against a facility, its …
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OSHA Updates for Preventing Workplace Violence
In 2013, according to the Bureau of Labor Statistics, more than 70 percent of injuries caused from assault at work were in healthcare and social service settings. We’re talking roughly 16,000 …
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Potential Impact of HB2509 Bill on Illinois Nursing Homes
As you may already know, a bill was introduced in the Illinois House by Representative Kelly Cassidy on behalf of the Illinois Trial Lawyers Association (ITLA) requiring mandatory liability limits …
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10 Ways to Get Your Facility Involved in the Community
Over the holidays, I visited a local senior living facility in my town that was hosting a holiday market where a number of local artists and crafters were selling a variety of items. In addition to …