Schaumburg

  • Client Service Representative - Property & Casualty (Chicago/Schaumburg, IL)

    The Client Service Representative (CSR) is the oil that makes our exceptional client service machine run smoothly.  He or she performs transactions and tasks essential to managing efficient insurance, benefit, and/or risk management programs.  The CSR executes policy and plan changes, provides evidence of insurance, and helps create proposals that exhibit complex programs in more easily understood and comparative formats for our clients.  He or she assists in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal.  The CSR works closely with the full account servicing team to answer questions, access and deploy resources, place coverage, and negotiate terms and conditions on behalf of clients.

  • Safety Advocate (Schaumburg, IL)

    The Safety Advocate applies his or her risk management expertise to promote and improve Assurance clients’ safety culture through on-site safety inspections, written safety programs and safety training presentations. The Safety Advocate works directly with clients to assess and mitigate their safety risks and exposure through preventive, pro-active policies and procedures.

  • Account Manager - Employee Benefits (All Locations)

    The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, he or she plans, executes, and tracks a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. He or she engages the full service team and resources as appropriate to create measurable value and efficiencies in our clients’ businesses. The Account Manager also has an understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.

  • Insurance Support Coordinator (Chicago/Schaumburg, IL)

    The Insurance Support Coordinator (ISC) is the entry point of our agency, providing centralized administrative and reception support to the company.  Through a rigorous professional development experience, the ISC learns the concepts of insurance, how to work in an office environment and handle various projects that ease the work burden for other employees.  He or she serves as the director of first impressions to our clients, prospects, potential new hires, carriers and other business partners by managing the reception desks at respective office locations.  As such, the ISC ensures professional, helpful, friendly and courteous interactions, whether on phone or face to face.

  • Client Service Representative - Employee Benefits (Chicago/Schaumburg, IL)

    The Client Service Representative (CSR) is the oil that makes our exceptional client service machine run smoothly.  He or she performs transactions and tasks essential to managing efficient insurance, benefit, and/or risk management programs.  The CSR executes policy and plan changes, provides evidence of insurance, and helps create proposals that exhibit complex programs in more easily understood and comparative formats for our clients.  He or she assists in keeping our client information up to date in our agency management system, facilitating a collaborative service experience and empowering our client portal.  The CSR works closely with the full account servicing team to answer questions, access and deploy resources, place coverage, and negotiate terms and conditions on behalf of clients.

  • Account Manager - Property & Casualty (Chicago/Schaumburg, IL)

    The Account Manager is at the center of ensuring the successful delivery of exceptional service to our clients. Working with the Producer and/or Account Executive, he or she plans, executes, and tracks a customized service plan for each client. The Account Manager builds effective, personalized working relationships with clients and prospective clients, learning their risk and insurance program needs. He or she engages the full service team and resources as appropriate to create measurable value and efficiencies in our clients’ businesses. The Account Manager also has an understanding of the marketplace and industry, and uses that expertise in placing coverage and negotiating terms and conditions on behalf of clients. Managing the proposal and renewal processes, the Account Manager supports clients in reviewing coverage and program options and understanding associated details. The Account Manager oversees the accuracy of client information in our agency management system, facilitating a collaborative service experience and empowering our client portal.